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Patient-Centric Approach

Partnering with the rare disease community

At Orphalan, patients inspire our work and serve as our collaborators. We recognise that in the world of rare diseases, the patient and their family are often the leading experts, and our commitment is to listen, learn and incorporate the patient voice into our work.

WE CARE

Our Approach to Engagement

This is how we collaborate with patients, caregivers and the wider rare disease community, at every stage of our work.

Listening and Learning

We actively seek out the lived experiences of those affected by rare conditions. By engaging with patient advocacy groups and community leaders, we aim to ensure our clinical development programmes reflect the real-world challenges patients face every day.

Co-Creating Solutions

We do not just develop medicines for patients; we develop them with patients. This means involving patient experts in the design of clinical trials to help reduce participation burden and identify outcomes that are meaningful to the community.

Enhancing Access and Support

Our engagement does not end with a prescription. We work to reduce geographic and financial barriers to treatment, providing educational resources and support systems intended to help patients manage their health.

Young patient smiling with parent, representing hope and the human impact of rare disease treatment

Patients are not just the reason we work. They are our partners in innovation.

Learn about our mission

How We Support You

Whether you are newly diagnosed, a long-term patient or a caregiver, here are the resources and people available to you.

Understand Your Condition

Clear, accessible information about Wilson's Disease, West's Syndrome and other rare conditions we focus on.

Explore Disease Information

Find a Support Group

Connect with patient organisations and communities near you, because no one should navigate a rare disease alone.

Find Support Groups

Stay Safe on Treatment

Practical guidance on taking your medicine safely, recognising side effects and what to do if you have concerns.

Safety Information

Get in Touch

Whether you have a question, a concern or simply want to share your experience, our team is here to listen.

Contact Us

Stronger Together

Partnerships with Patient Organisations

Young child laughing joyfully

Orphalan is proud to collaborate with global and local rare disease organisations. These partnerships allow us to support disease awareness campaigns, contribute to patient registries (like the iWilson's Disease Registry) and advocate for policy changes that improve the lives of those living with unmet medical needs.

Through these collaborations, we amplify the voices of patients and caregivers, working together to create meaningful change in the rare disease landscape. Our partnerships are built on mutual respect, shared goals and a commitment to putting patients first.

Find a Patient Support Group

Built on Trust

Ethics and Transparency

Our interactions with patient communities are governed by the highest ethical standards and transparency. We respect the independence of patient organisations and ensure all collaborations are conducted with integrity, following global regulatory guidelines to ensure a clear boundary between support and promotion.

Every partnership is designed to benefit patients and the broader rare disease community, with full transparency in funding, objectives and outcomes. We are committed to maintaining trust through responsible and ethical engagement practices.

Wherever You Are in Your Journey

Answers to common questions, whether you are still waiting for a diagnosis or already living with a rare condition

Whether you are still going through tests or have recently received a diagnosis, this can be a difficult and uncertain time. Many people find it helpful to keep a simple record of symptoms, appointments and questions as they arise, to share with their healthcare team. Your healthcare team remains the best source of guidance on what may be most useful for your specific situation.

This information is for general guidance only and is not a substitute for professional medical advice. Always consult your doctor or specialist about your individual care.